"I want to express my satisfaction with how Broker Builder Solutions responded to my urgent implementation needs.  The team was quick to respond, explained the process, completed the work ahead of schedule and kept me in the loop along the way. I was confident in their technical capabilities from the start and was absolutely pleased with the outcome.  I would be sure to contact Broker Builder Solutions for any of my employee navigator needs."

"Daphney has made streamlining implementation of our technology platform, Employee Navigator, painless and cost effective. The trust that we have in the abilities of the BBS team to deliver is unprecedented and hard to come by. We are able to count on BBS at a moment's notice. We are impressed with all that BBS has to offer.”

Broker Builder Solutions has been a tremendous addition to our team by providing an expert level of technology support. The depth of knowledge and expertise their team has shown has helped us succeed in our market plan. Daphney and her entire team have been wonderful partners and teammates for our teams and our clients. We look forward to the continued growth of our partnership. 


Client Testimonials

Broker Builder Solutions, LLC (BBS) was founded by Daphney Smith in 2015. She left her employment at Employee Navigator after relocating to North Carolina to be closer to her son and attend his football games.

Daphney Smith has over 15 years of experience in the insurance industry. Throughout her career she has been able to develop interpersonal skills that have allowed her to build lasting relationships with each and every partner. Daphney’s vibrant and vivacious personality puts our partners at ease from the moment of contact. Coupled with her passion for, and knowledge of the benefits industry and technology, Daphney’s talents bring a unique set of skills and insight to the Benefits and IT industries.

With a founder that is passionate about her product and a corporate ethic to go the extra mile in all things, BBS delivers a high quality product custom tailored to each of our clients. These exclusive qualities have been passed down to a zealous team of Benefits Administration Support Staff with the same high standards of developing trust and consistency from beginning to end.


Who We Are

Copyright 2017©​  Broker Builder Solutions LLC. All Rights Reserved.

Our Mission & Vision


— Richard O. Helbling
Beneficial Associates, President


The mission of Broker Builder Solutions, LLC is to provide benefit brokers and human resources professionals with the expertise to meet their technology needs at the right price. The focus of BBS experts is on simplifying business processes for insurance brokers, clients, and carriers. The BBS team operates as an extension to the broker agency and delivers operational excellence in every corner of the company, while meeting or exceeding our commitments to the broker agencies we serve.

Our outgoing, knowledgeable, and professional staff will help inspire, educate, and problem-solve for our customers.

— Dean Mariaca
Willis Towers Watson, VP, Human Capital & Benefits

- Tony Ishmael
HUB International Mid-America
Employee Benefits Market Leader